I had the wonderful experience of drinking the coffee at the Grand Hyatt on my second trip to Thailand; I instantly fell in love with it. The coffee is like velvet, smooth and wonderful to the pallet. There is no bitterness and the aroma pure heaven. I bought about 10 packets and the coffee machine before I left. I have subsequently bought the box of 29 plus the 2 specialty flavored ones. They are amazing. The coffee and maker have now travelled with me to South America ( Guyana). I will update you on my travels with the coffee. Thank you for a wonderful product and for taking care of those amazing animals.
Thank you for your feedback. Not everyone has the opportunity to try Black Ivory Coffee at one of the select five star hotels like Grand Hyatt in Bangkok. The fact that you returned home and placed an even larger order for 1 kg as well as 1 order of rum and 1 cognac barrel aged Black Ivory Coffees through our website is a real testimony that you enjoyed the aroma, flavour and overall experience! Thank you as well for your well wishes regarding our work with the elephants and families who care for them in North-Eastern Thailand.
Stumbled across this website while I was travelling around Thailand looking for exotic souvenirs to take back home. Phoned the company and got in contact with the founder, Blake, who was very hospitable. From start to finish the customer service was exceptional - prompt responses to emails, quick delivery (delivered within 5 days) and Blake was very generous and threw in a free gift. The beans come in individual parcels which are housed in a nice, big, gold gift box. As soon as I opened the box I could smell the amazing, deep, rich scent of the beans which was unlike any other coffee bean I have ever smelt before. As this was purchased for a gift I have not tried any of the coffee, so unfortunately, I cannot review the taste, but if the other reviews on the website are anything to go by then I am sure that this is a must for any coffee connoisseur.
Overall, the Black Ivory Coffee Company has great customer service with quick delivery and the packaging looks very sleek. I will definitely purchase from this business again.
Keep up the good work Blake!
Thank you Stephen for your feedback. I really appreciate it! I am also glad to hear that you found the customer service to your satisfaction and that you also enjoyed the packaging and aroma of Black Ivory Coffee. One kilogram of Black Ivory Coffee is definitely a very rare, distinctive and thoughtful gift. I really hope the person to whom you have given this gift really enjoys it! I appreciate your business and if I can be of further assistance please do not hesitate to let me know.