Thank you Tanner for taking the time to leave such a thoughtful review.
Your comparison to a Ferrari made me smile, though I am especially pleased that Black Ivory Coffee ultimately delivered on what matters most, the experience in the cup.
I also appreciate your understanding regarding the shipping challenges. While some factors are beyond our control, we always strive to ensure that every customer receives the level of service they deserve, and I am glad our team was able to assist quickly.
It was particularly rewarding to read your tasting notes. The plum and chocolate characteristics you described are among the qualities we work hard to preserve through every step of the process, from harvest to roasting. Knowing that you found the coffee smooth and enjoyable from first sip to last is wonderful to hear.
You may be one of the few customers who has mentioned plans to explore both French press and siphon brewing. I will be curious to hear how your experience compares, as Black Ivory Coffee can reveal different nuances depending on the brewing method.
Thank you again for your support and for becoming part of the Black Ivory Coffee story.
Warm regards,
Blake Dinkin